Is GST included in the price?
All listed prices are exclusive of 18% GST, which is added at checkout. A GSTIN-backed tax invoice is issued. Enterprise customers can opt for reverse charge.
Can I switch plans later?
Yes. You can upgrade or downgrade at any time. Upgrades are pro-rated to the day; downgrades take effect at the end of the current billing cycle.
What happens if I exceed my order limit?
We do not block orders. We will notify you when you cross 80% of your monthly quota and recommend an upgrade. Excess usage is billed at the next-tier rate at the end of the cycle.
Is there a free trial?
Yes. The Starter plan is free for the first 14 days. No credit card required. After the trial, your data is preserved and you can choose to upgrade or move to a free read-only tier.
Where is my data stored?
All customer data is stored in AWS ap-south-1 (Mumbai region). Daily backups are taken and retained for 30 days. Enterprise customers can opt for a dedicated VPC within the same region.
Do you offer annual discounts?
Yes. Annual billing gives you 2 months free (roughly 17% off). Enterprise contracts are custom and typically run for 1-3 years.
What integrations are included?
All plans include Shopify, WooCommerce, and our REST API. Pro and Enterprise add marketplaces (Nykaa, Myntra, TataCliq, Amazon, Flipkart) and couriers (Delhivery, BlueDart, DTDC, Ecom Express). Custom integrations are available on Enterprise.